Start

Can I get additional technical support in Smart and Start plans after using the basic as part of the plan? How long does the trial period take? Can you run the configurator on any e-commerce platform? What does it mean that the configurator is in the cloud? What is the difference between the configurator in the cloud and the traditional configurator? In which industries will the configurator work best?

Installation

Is it necessary to provide our IT specialist while implementing the configurator? How is the configurator installed in my online shop? [Share code] How long does it take to launch the configurator?

Working on configurator

Where can I report any problem with configurator? Can I use the configurator for each of my products? Where are the Fifny Cloud servers located? Will I have my order history in the administration panel? Is it possible to use the configurator on a Linux system? Can I use the configurator on a smartphone or tablet? Can my distributors have an access to the configurator on their websites? Can I have 3D visualization in the configurator?

Information for developers

Iframe Link Kod JavaScript

Appearance and adjustment

Is it possible to modify the template while using the configurator? Can I implement the configurator in other languages as well? Will the configurator's look be adapted to the graphics in my store?

Pricing

Will my distributors / business partners be able to share my configurator on their websites? What does integration through the API mean and what is needed for? Can I get additional technical support in Smart and Start plans after using the basic time as part of the plan? What does the one-time technical support mean? What does upload of photos from the gallery mean? What does uploading your own photos mean? What is the possibility of ordering an individual template? What does "the cost of configuration above the ordered quantity" mean? What is “the ordered configuration”? What does the access to the default template library mean? What is a configurable product? When and how can I resign? Do I have to sign a contract? For what period I make a contract for using the configurator? Are sale fees charged? How can I pay for using the configurator? Can I change the subscription plan at any time?

Is it necessary to provide our IT specialist while implementing the configurator?

When implementing the Fifny Configurator, you don`t need IT support. All you have to do is put in your page the code – one of the three versions, which will display the configurator on this page (in the same way as Youtube videos are inserted). You will need support of IT specialist only when you decide to integrate the configurator with your sales system using Fifny API.

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